Return and Refund Policy

Effective Date: 10/27/2023

1. Terms of Return

At First Stop Healthcare, we are committed to providing quality healthcare services. We understand that situations may arise where you may need to cancel an appointment. Please be aware of the following terms:

• Appointments canceled within 48 hours of the scheduled time are not eligible for a refund.

2. Reason for Return

Return requests will be considered in the following cases:

• Billing Error: If there is a billing discrepancy or error, please contact our billing department at 888-827-5423  immediately to resolve the issue.

3. Contact Details

If you have any questions or need assistance with returns or refunds, please contact us at:

First Stop Healthcare 1912 Hamilton Street Jacksonville, Florida, 32210 

Customer Service Phone: 904-717-0031

Billing Phone:  888-827-5423